We are looking for a responsible and well-mannered Night Front Office Receptionist to manage guest check-ins, reservations, and front office operations during the night shift at Portico Service Apartments. The candidate should be professional, presentable, and capable of handling guests and basic administrative tasks independently.

Responsibilities

- Handling guest check-ins and check-outs during the night shift

- Attending phone calls, WhatsApp inquiries, and booking requests

- Coordinating reservations from Airbnb, Booking.com, direct bookings, and other OTA platforms

- Assisting guests with queries, requests, and basic support during their stay

- Maintaining front office records, guest registers, and payment entries

- Coordinating with housekeeping and maintenance staff when required

- Monitoring late-night arrivals and ensuring smooth guest experience





- Maintaining cleanliness and professionalism at the reception/front office area

- Preparing basic daily reports and occupancy updates

Requirements

- Basic computer knowledge

- Valuable communication skills in English & Malayalam

- Ability to handle guests politely and professionally

- Prior experience in hotel/service apartment front office is preferred

- Ability to work independently during night hours

- Basic knowledge of OTA platforms and reservations is an added advantage

Preferred Qualities

- Responsible and trustworthy

- Good customer handling skills

- Organized and attentive to detail

- Calm under pressure and able to handle late-night situations professionally

Pay: ₹10,000.00 - ₹15,000.00 per month

Benefits

- Food provided

Work Location: In person

📌 Front Office Receptionist (Night) (Kozhikode)
🏢 Portico Property Management
📍 Kozhikode