02 Sep
|
Minerva School
|
Visakhapatnam
02 Sep
Minerva School
Visakhapatnam
We are looking for a confident, warm, and well-organised Front Office Executive to be the welcoming face of Minerva. The role involves creating a positive experience for students, parents, visitors, and staff while ensuring smooth and skilled front-office operations.
Role & responsibilities
- Welcome and assist parents, students, visitors, and other stakeholders with professionalism and courtesy.
- Handle front-desk operations, calls, enquiries, appointments, and visitor management.
- Provide accurate information regarding school activities, admissions, schedules, and general enquiries.
- Coordinate with academic, administration, transport, and other departments to address parent and student requirements.
- Maintain visitor records, communication logs, and other front-office documentation.
- Support the admissions and enquiry process by responding to prospective parents and guiding them appropriately.
- Handle parent concerns and requests politely, ensuring timely coordination and follow-up.
- Assist with school events, meetings, and other administrative activities whenever required.
- Maintain a welcoming, organised, and professional reception environment.
- Follow Minervas standards of communication, discipline, confidentiality, and customer service.
Preferred candidate profile
- Bachelors degree or equivalent qualification.
- Excellent verbal and written communication skills.
- Pleasant personality with strong interpersonal and customer-service skills.
- Good knowledge of MS Office / Google Workspace and basic computer operations.
- Ability to communicate confidently with parents, students, and staff.
- Strong organisational skills and attention to detail.
- Prior experience in a school, educational institution, front office, reception, or customer-facing role is preferred.
📌 Front Office Executive (Visakhapatnam)
🏢 Minerva School
📍 Visakhapatnam