Key Responsibilities:

- Welcome and assist guests with a warm and professional approach.

- Handle guest check-in, check-out and basic front desk procedures.

- Attend to guest queries, requests and provide appropriate assistance.

- Coordinate with Housekeeping, F&B; and other departments for smooth guest services.

- Handle guest calls, messages and basic correspondence.

- Maintain accurate guest records and required Front Office documentation.

- Assist in managing guest complaints and escalate issues to the supervisor when required.

- Ensure the Front Office area is clean, organised and guest-ready at all times.

- Follow hotel SOPs, service standards and safety procedures.

Pay: ₹16,500.00 - ₹18,000.00 per month

Advantages

- Food provided

- Health insurance

- Provident Fund

Education

- Bachelor's (Required)

Experience

- Hotel: 1 year (Required)

Language

- English (Required)

Location

- Vashi, Navi Mumbai, Maharashtra (Required)

Work Location: In person

📌 Front Office Associate (Only Hotel Expereinced) (Vashi)
🏢 Regenza by Tunga Hotel
📍 Vashi