02 Sep
|
Pashupati Lifecare
|
Gwalior
02 Sep
Pashupati Lifecare
Gwalior
– Floor Coordinator Company: India IVF Fertility Location: Noida / Gwalior / Delhi Department: Operations / Front Office Job SummaryWe are looking for a responsible and organized Floor Coordinator to manage day-to-day floor operations, coordinate with doctors and clinical/support staff, and ensure smooth patient flow and a positive patient experience. Key ResponsibilitiesCoordinate daily activities and operations on the assigned floor. Manage and monitor patient flow, appointments, admissions, and consultations .
Coordinate with doctors, nurses, counsellors, reception, pharmacy, OT, and other departments. Ensure patients are guided properly throughout their visit. Address patient/attendant queries and coordinate for timely resolution.
Monitor staff attendance, punctuality, and floor discipline. Ensure the floor is clean, organized, and maintained as per hospital standards. Coordinate with housekeeping, maintenance, security, and other support teams.
Maintain daily floor reports and operational records. Escalate operational issues to the Operations/Center Manager. Ensure compliance with clinic policies, SOPs, and patient service standards. Support the management team in maintaining smooth day-to-day clinic operations.
RequirementsGraduate in any discipline; healthcare/hospital management qualification is an advantage. 1–3 years of experience in hospital, healthcare, IVF, clinic, or similar operations. Valuable communication and interpersonal skills. Strong coordination and problem-solving abilities.
Ability to handle patients and staff professionally. Basic knowledge of MS Office/Excel. Ability to work in a fast-paced healthcare environment.
Salary: As per experience and interview Employment Type: Full-time
📌 Floor Coordinator (Gwalior)
🏢 Pashupati Lifecare
📍 Gwalior