- Business Development: · Identify and approach current potential customers in the manufacturing, fabrication, and machinery sectors. · Develop and maintain strong relationships with OEMs, workshops, distributors, and industrial buyers. · Regularly visit clients’ sites to understand their spare part requirements and provide appropriate solutions. · Meet or exceed monthly and quarterly sales targets. 2.
Product
Knowledge &
- Consultation: · Understand the specifications and applications of stainless-steel metal spare parts (e.g., flanges, fittings, fasteners, valves, sheets, rods, etc.). · Provide technical advice to clients regarding material selection, grades, compatibility, and applications. · Keep updated with market trends and competitor products to better position offerings.
- Quotation &
- Order Management: · Prepare and submit quotations as per customer inquiries.
· Negotiate prices and payment terms within the approved guidelines. · Follow up on quotations to convert leads into confirmed orders. · Coordinate with the logistics/supply team to ensure timely delivery and fulfilment.
- Reporting &
- Documentation: · Maintain accurate records of customer visits, sales calls, leads, and order status. · Submit daily/weekly reports to the Sales Manager. · Track customer feedback and relay product improvement suggestions to management.
- After-Sales Support: · Ensure customer satisfaction by resolving product or delivery issues. · Collect payments and coordinate with the accounts team for any pending dues. Conduct post-sale follow-ups to maintain long-term customer relationships.
📌 Field Sales Executive (Mumbai)
🏢 Reliable Metals India
📍 Mumbai
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