Location: Trichy, Tamil Nadu (Nearby Manachanallur)
Employment Type: Full-Time
Key Responsibilities:
- Handle customer queries and service requests via phone, email, and in person.
- Provide first-level technical and operational support.
- Record, track, and resolve customer issues efficiently.
- Coordinate with internal teams for issue escalation and resolution.
- Maintain accurate records of customer interactions and support activities.
Requirements:
- 10th,12th,Any Graduate,ITI,Diploma holder.
- Positive communication and interpersonal skills.
- Basic computer knowledge and MS Office proficiency.
- Customer service experience is an added advantage.
- Freshers candidates are welcome to apply.