Key Responsibilities

Driving ER Projects

1. India CultureAlignment projects and delivery
2. Labor codesimplementation

Compliance Support

1. Monitor updates and ensure applicability of key labourlaws (PF, ESIC,PT, Gratuity, CLRA,S&E; Act, LWF, Maternity, etc.)
2. Maintain updated compliance trackers and supportdocumentation of returns,registers, licenses, and inspection records
3. Assist in preparing data,documents, and responses for statutory inspections and internal/external audits
4. Coordinate with vendors and consultants to ensure ER vendor compliance and timely filings
5. Strong understanding of POSH and Support the ICC (Internal Complaints Committee) with records and logistics in line with POSH guidelines
6. Partner with ER lead to drivecompliance training and awareness initiatives

Case Management Support

1. Assist in case logging, documentcollection, and coordination for grievance, performance, conduct, and harassment investigations – Tier 2 cases
2. Work with the ER lead to maintain ServiceNow-based ER case tracking, actionupdates, and closurereports
3. Present insightsand drive stakeholder connects
4. Support Line Manager ER capability development workshops and communication campaigns
5.



Maintain metricsand dashboards relatedto case volumes,closure rates, and training effectiveness
6. Assist in deliveryof ER training sessions (performance, policy, ethics) in collaboration with internal stakeholders or external vendors

Skills & Competencies

1. Valuable understanding of labour law concepts and statutory requirements in India
2. Hands-on experience with ER documentation, case handling procedures, or compliance reporting
3. Strong interpersonal skills and abilityto handle sensitive conversations discreetly
4. Excellent writtenand verbal communication skills in English
5. Familiarity with HR tools(SNOW, SAP, MS Office) and case documentation processes
6. A proactivelearner with strongfollow-through and attention to detail
7. Demonstrated abilityto work in a fast-paced, multi-site environment

Qualification &Experience;

- MBA or Postgraduate in HR / Labour Law
- 8 -10 years of relevant experience in HR Compliance, Employee Relations
- Exposure to managing audits,labour inspections, or internal investigations will be a must

📌 ER Professional (Gurugram)
🏢 BT Group
📍 Gurugram