Key Responsibilities

- Manage and maintain relationships with assigned business partners, sellers, stores, or vendors.
- Coordinate with partners to ensure smooth daily operations and timely issue resolution.
- Monitor account performance, sales, orders, and operational metrics.
- Identify operational gaps and work with relevant teams to resolve them.
- Maintain accurate records, reports, and account-related documentation.
- Follow up on pending issues, payments, orders, inventory, and other operational requirements.
- Analyze basic business data and prepare regular performance reports.
- Coordinate with internal teams such as Operations, Sales, Finance, Customer Support, and Supply Chain.
- Ensure partners comply with company processes, policies, and service standards.
- Handle escalations professionally and ensure timely closure.
- Support business growth by identifying opportunities for improving partner performance and customer experience.

Required Skills & Qualifications
- Graduate in B.Com, BBA, MBA,



or any relevant discipline.
- 1–3 years of experience in account management, sales, operations, business development, or e-commerce preferred.
- Good communication and interpersonal skills.
- Strong Excel/Google Sheets skills.
- Positive analytical and problem-solving abilities.
- Ability to manage multiple accounts and priorities.
- Strong follow-up and coordination skills.
- Comfortable working in a fast-paced e-commerce environment.
- Knowledge of local market operations will be an advantage.

Key Performance Indicators (KPIs)
- Account/partner performance and growth
- Order and operational efficiency
- Issue-resolution turnaround time
- Partner satisfaction and retention
- Revenue/sales targets, where applicable
- Compliance with operational processes
- Accuracy and timeliness of reporting

📌 Ecommerce Executive – Blinkit Accounts (Jaipur)
🏢 HRL Infotechs
📍 Jaipur