Duty Officer (Bengaluru)

Duty Officer (Bengaluru)

02 Sep
|
Gopalan Enterprises
|
Bengaluru

02 Sep

Gopalan Enterprises

Bengaluru

Floor Supervisor

Department: Cinema Operations

Reporting To: Cinema Manager

Experience: 24 Years

Key Responsibilities

- Ensure smooth day-to-day cinema operations.

- Supervise floor staff and manage shift duties.

- Provide excellent customer service and resolve customer issues.

- Ensure auditoriums are clean and ready before every show.

- Coordinate with Box Office, F&B;, Projection, and Housekeeping teams.

- Support ticket and F&B; sales through upselling.

- Monitor staff attendance, grooming, and discipline.

- Ensure compliance with company SOPs and safety standards.

- Assist with cash handling and report any discrepancies.

Key Skills

- Customer Service

- Team Management

- Communication Skills

- Leadership

- Problem Solving

- Basic POS Knowledge

Qualification

- Graduate or Diploma in any discipline.

- 24 years of experience in Multiplex, Retail, or Hospitality.

📌 Duty Officer (Bengaluru)
🏢 Gopalan Enterprises
📍 Bengaluru

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