Desktop Support Engineer

Location: Bhiwandi, Maharashtra

Experience: 6 Months – 2 Years

Role Type: Full-Time

CTC upto: 4 lpa

About the Role

We are looking for a Desktop Support Engineer who can keep our technology ecosystem running smoothly — from end-user support and network troubleshooting to server administration, IT security, and infrastructure management.

What You’ll Do

1. IT Infrastructure Management

- Manage and maintain servers, storage, network devices, and firewalls.
- Monitor system performance and ensure high availability.
- Support infrastructure upgrades and improvements.

2. Network Administration

- Configure and maintain LAN, WAN, VPN, and Wi-Fi networks.
- Troubleshoot network and connectivity issues.
- Manage switches, routers, and firewall configurations.

3. Server & System Administration

- Manage Windows Server and Active Directory environments.
- Handle user accounts, Group Policies, and access controls.
- Support server backup and disaster recovery activities.

4. IT Security & Compliance

- Implement antivirus, endpoint protection, and IT security controls.
- Monitor system logs and security alerts.
- Support internal IT audits and compliance requirements.

5. IT Asset Management





- Maintain inventory of laptops, desktops, printers, and network devices.
- Track asset allocation, movement, and lifecycle.
- Ensure accurate IT asset records.

6. User Support & Troubleshooting

- Provide L2/L3 technical support to users.
- Troubleshoot hardware, software, email, network, and application issues.
- Coordinate with vendors for hardware/software support.

7. Backup & Disaster Recovery

- Manage data backup systems and recovery procedures.
- Perform regular backup verification.
- Support restoration testing and business continuity activities.

What We’re Looking For

- 6 months – 2 years of experience in Desktop Support / IT Infrastructure / System Administration.
- Valuable knowledge of Windows OS, Active Directory, networking, hardware, and troubleshooting.
- Familiarity with LAN/WAN, VPN, Wi-Fi, switches, routers, and firewalls.
- Basic understanding of backup, antivirus, endpoint security, and IT assets.
- Strong problem-solving and communication skills.

Interested Candidates can share their resume at - [email protected]

📌 Desktop Support Engineer (Bhiwandi)
🏢 Mafatlal Industries
📍 Bhiwandi