Around 10+ years of experience in outsouring environment across any industry vertical and managing diverse teams of 15+ FTEs
Scope of work to include
- Preparation & Review of Transfer Pricing activities
- Preparation Review of journals entries
- End to end GL activities, Entity level analysis
- Should have knowledge of end to end activity on F&A; till the reporting process
- Month close monitoring and reviewing and preparation of reports
- Analaytical review of the journals including trend analysis
- Experience in performing & Managing the GL process
- Manage stakeholder requests & queries
- Capable of handling multiple countries and ERPs
- Should have expert knowledge in Reconciliation process
DUTIES / RESPONSIBILITIES :
Operations
- Process management - Responsible for the day to day deliverables, adherence to SLAs across various lines of business, delivering on quality and key client projects
- Stakeholder engagement - Client Management and deliver key stakeholder projects
- Team Management and People Development - Responsible in monitoring the team and regularly motivate and Support the team by providing feedback at regular intervals to ensure their development and with effective rewards and recognition
- Knowledge in Transfer Pricing will be an added advantage
Risk / Controls
- To have a regular review on the associated risks and to ensure sufficient controls are in place
- Proactive and excellent client management skills in handling service delivery issues or potential delays in achieving deadlines by keeping the relevant parties informed and having regular interaction with the top management and ensuring valuable CSAT scores
- Maintain good working relationship with onshore peers by having regular scheduled calls
Transformation, Innovation and Process Improvements
- Driving the team to identify areas of improvement in processes owned and ensuring the approval from the management to implement change
- Operational Development and Continuous Improvement
- Co ordinating with the quality team in ensuring the process improvement in place and improve the quality of the deliverables
Continuously engaging with the team to improve the current BAU and improve the efficiency of the processes