Debt Collector – Job Roles & ResponsibilitiesContact customers regarding pending loans, EMIs, credit card dues, or outstanding payments. Make regular follow-up calls and communicate payment deadlines. Explain outstanding amounts and payment options clearly to customers.
Negotiate and arrange payment commitments according to company policies. Maintain accurate records of customer interactions, promises to pay, and collections. Follow up on committed payment dates and update payment status.
Achieve daily, weekly, and monthly collection targets.