: Cybersecurity Operations Engineer -1

Location : Pune

Mode : onsite

Total Exp. – 2-3 years

Relevant exp. – 1-2 yrs

Position Overview The Cybersecurity Operations Specialist is responsible for managing and supporting a range of cybersecurity functions, including EDR, Zscaler, VAPT governance, and Privileged Access Management (PAM). This role demands robust analytical and operational skills to monitor, troubleshoot, and optimize cybersecurity tools and processes.

Key Responsibilities

1. EDR Operations Support

- Manage agent upgrades, ensure agent health, and troubleshoot offline/online status.
- Monitor scanning and threat management statuses and take appropriate actions.
- Handle STAR rule management and network health troubleshooting.
- Oversee policy enforcement, policy pushes, and platform updates.
- Conduct device inventory management and verify backup status for compliance.
- Provide detailed reporting on operational activities and escalate exceptions as needed.
- Coordinate with stakeholders to address support issues and implement improvements.

2. Zscaler Operations Support

- Collaborate with vendors to ensure smooth delivery and operations.
- Manage agent upgrades and ensure policies are updated and enforced.
- Coordinate support activities, address exceptions, and escalate critical incidents.
- Analyze dashboards to recommend actions and mitigate potential risks.
- Monitor alerts and incidents, reporting progress to relevant stakeholders.

3. Vulnerability Assessment and Penetration Testing (VAPT) Governance

- Consolidate and classify VAPT requirements from stakeholders based on business criticality.
- Facilitate scoping discussions with VAPT partners and internal teams.
- Ensure comprehensive documentation of testing scope, objectives, and exclusions.
- Get VAPT done by partner on time.
- Review and approve VAPT scopes, track timelines, and monitor adherence to SLAs.




- Validate final VAPT reports and ensure findings are distributed for remediation.
- Track open findings and ensure timely closure within agreed timelines.
- Maintain and present governance dashboards to highlight progress and risks.
- Organize follow-up testing for resolved findings and archive VAPT evidence for audits.

4. ManageEngine Password Manager Pro (PMP) Operations

- Manage the lifecycle of privileged credentials, including automated password rotation, complexity policy enforcement, and secure storage.
- Configure and maintain Resource Groups and user access permissions based on the principle of least privilege.
- Oversee Remote Sessions and provide session recording audits to ensure compliance with internal security policies.
- Troubleshoot agentless and agent-based connectivity for password resets across Windows, Linux, and network devices.
- Monitor and audit real-time alerts for unauthorized access attempts or suspicious credential usage.

Incident Response and Continuous Improvement

- Continuously refine processes based on lessons learned and feedback to improve efficiency.

Qualifications

- Bachelor’s degree in information technology, Cybersecurity, or related field.
- 8+ years of experience in cybersecurity operations, endpoint management
- Hands-on experience with EDR, Zscaler, and ManageEngine Password Manager Pro.
- Working knowledge of networks and VAPT process
- Proficiency in reporting tools, including Excel and Power BI, for creating dashboards and actionable reports.
- Strong analytical skills to interpret data, identify trends, and recommend solutions.

Skills and Competencies

- Advanced troubleshooting and problem-solving skills for endpoint and network security.
- Strong organizational skills to manage multiple tasks and priorities.
- Excellent communication skills to collaborate with internal teams and external vendors.
- Familiarity with regulatory frameworks like ISO 27001, NIST, or CIS controls.
- Excellent excel, word and power point skills

📌 Cyber Security Operations Engineer (Pune)
🏢 Amazure Technologies
📍 Pune