Customer Support - WFO (Night Shift) (Bengaluru)

Customer Support - WFO (Night Shift) (Bengaluru)

02 Sep
|
Bhanzu
|
Bengaluru

02 Sep

Bhanzu

Bengaluru

About Bhanzu:

Bhanzu is reimagining how children learn math. Founded by Neelakantha Bhanu, the World's

Fastest Human Calculator, we combine deep pedagogy with contemporary technology to help students think sharper, move faster, and grow more confident.Today, 70,000+ students across 20+

countries learn with us, including the US, UK, Canada, Australia, New Zealand, and the Middle

East. Our global classroom rating is 4.93/5.

We're a team of educators, engineers, designers, and creators reshaping how the world learns and we're hiring across product, growth, content, and engineering.

Our mission: make world-class math education universally accessible, and build the confidence and curiosity that comes with it. Headquartered in Bengaluru. On our way to impacting 1 million learners globally.

Website :https://bhanzu.com

Key Responsibilities:

● Call students to remind them about their scheduled sessions and ensure timely attendance.

● Encourage participation by addressing any concerns and motivating students to join their classes.





● Communicate effectively with students and parents, providing necessary information about their sessions.

● Maintain a positive and professional tone, ensuring a seamless and engaging learning experience.

● Track attendance data and report any recurring absenteeism to the relevant teams for follow-up.

Requirements

● Exceptional communication skills (verbal and written) to engage with a diverse customer base.

● Flexibility with work hours to accommodate customer time zones and business needs.

● Strong interpersonal skills and the ability to build rapport quickly.

● Attention to detail to ensure accurate information exchange and record-keeping.

● Proficiency in handling CRM tools and other communication platforms (training provided if required).

● A customer-first mindset with the ability to handle inquiries and resolve concerns effectively.

● Work-from-office availability and readiness to adapt to dynamic workflows.

📌 Customer Support - WFO (Night Shift) (Bengaluru)
🏢 Bhanzu
📍 Bengaluru

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Subscribe to this job alert:

Get the latest job offers by email for: customer support - wfo (night shift) (bengaluru) / bengaluru

Subscribe to this job alert:

Get the latest job offers by email for: customer support - wfo (night shift) (bengaluru) / bengaluru