02 Sep
|
Logskim Solutions Private
|
Chennai
02 Sep
Logskim Solutions Private
Chennai
– Customer Support Executive Job Title: Customer Support Executive – Reminder Calling Location: Thousand Lights, Chennai Job Summary: We are looking for a Customer Support Executive to handle reminder calls to existing/logged-in customers before their due dates . The candidate will be responsible for contacting customers, providing timely reminders, answering basic queries, and maintaining proper call records. Roles &
Responsibilities: Make reminder calls to already registered/logged-in customers before their payment or service due dates. Inform customers about upcoming due dates and encourage timely completion of payments/services. Handle customer queries related to due dates, payments, and account details.
Follow up with customers who have not completed the required payment/action. Maintain accurate records of calls, customer responses, and follow-up status. Ensure a polite,
qualified, and customer-friendly approach during every call.
Requirements: 12th Pass / Any Degree. Freshers and experienced candidates can apply. Only Kannada, Malayalam, or Telugu-speaking candidates can apply. Good communication and listening skills. Proficiency in Kannada / Malayalam / Telugu is mandatory. Comfortable making regular outbound calls. Basic computer knowledge and ability to update customer records. Positive attitude and good customer-handling skills.
Key Skills Customer Support | Reminder Calling | Outbound Calling | Customer Handling | Follow-up | Kannada / Malayalam / Telugu Communication | Data Entry | Basic Computer Knowledge
📌 Customer Support Executive (Chennai)
🏢 Logskim Solutions Private
📍 Chennai