Customer Support Executive - JNORSS

JNORSS is one of India's fastest-growing D2C streetwear brands, reaching over 4 lakh people every month and growing to 56,000 Instagram followers in just one year.

Built in India for a generation that loves to stand out, values aesthetics, and refuses to compromise on comfort or quality, JNORSS makes premium streetwear accessible, from everyday essentials to bold statement drops. We're building a community that wears confidence and looks effortlessly aesthetic.

What We Offer

- Competitive salary with performance-based growth opportunities
- Learning and career growth in a fast-paced, growing company
- Young, collaborative work environment with direct exposure to the business
- Ownership and responsibility as your work directly impacts customer experience
- Clear path to senior roles based on performance

Key Responsibilities

- Handle customer queries across multiple channels.
- Resolve issues related to orders, payments, delivery, returns, refunds,



and products
- Coordinate with internal teams for quick, accurate resolutions
- Follow up on pending issues and ensure timely closure
- Maintain a skilled, customer-first approach at all times

Requirements

- Excellent English and Hindi communication skills
- Strong problem-solving and interpersonal skills
- Comfortable managing multiple customer conversations simultaneously
- Working knowledge of Excel/Google Sheets, WhatsApp Business, and CRM tools
- Proactive, patient, responsible, and customer-focused

We're hiring for multiple roles.

We have openings for this position and also for internships. Please apply whether you're looking for a full-time role or an internship.

If you’ve got the skills and the spark, we’d love to have you on board!

? Drop your Resume at [email protected]

📌 Customer Support Executive (Noida)
🏢 Jnorss
📍 Noida