We are looking for a Customer Support Executive to assist customers, resolve queries, and ensure a positive customer experience across our services. The ideal candidate should have strong communication skills, a customer-first mindset, and the ability to handle issues efficiently.

Key Responsibilities

- Respond to customer inquiries via phone, email, chat, and social media.

- Resolve customer complaints and provide timely solutions.

- Maintain accurate records of customer interactions.

- Escalate complex issues to the relevant teams.

- Follow up to ensure customer satisfaction.

- Support daily customer service operations and reporting.

Requirements

- Bachelor's degree in any discipline.

- 0–2 years of experience in customer service or support.





- Good communication skills in English and Malayalam.

- Basic computer proficiency and willingness to learn.

- Willingness to work in rotational shifts.

Preferred Skills

- Strong communication and interpersonal skills.

- Customer-focused and problem-solving mindset.

- Ability to multitask

- Attention to detail and organizational skills.

Advantages

- Flexible schedule

Pay: ₹12,000.00 - ₹20,000.00 per month

Benefits

- Flexible schedule

Work Location: Hybrid remote in Kochi, Kerala

📌 Customer Support Executive (Kochi)
🏢 Hound Mobility
📍 Kochi