Customer Support Executive (Kolkata)

Customer Support Executive (Kolkata)

02 Sep
|
GRIHO UDYOG PRIVATE
|
Kolkata

02 Sep

GRIHO UDYOG PRIVATE

Kolkata

Wholesale Billing &

- Dispatch Coordinator Company Griho Udyog Private Limited Job LocationSodepur–Barasat Road, Muragacha, Opposite BDO Office, Kolkata – 700110 Job Type Full-Time | Work From Office Salary ₹12,000 – ₹15,000 per month Negotiable based on experience, skills and interview performance Job DescriptionGriho Udyog Private Limited is looking for a responsible and organised Wholesale Billing &
- Dispatch Coordinator to handle wholesale customer orders, billing support, stock coordination, dispatch follow-up and customer communication. The candidate will work closely with the Sales, Accounts and Godown/Dispatch teams . This is primarily an office-based coordination role and not a field-sales job. Key ResponsibilitiesReceive and process wholesale customer orders Prepare Delivery Notes / Delivery Orders in Tally Assist with Sales Invoice Entry Check stock availability before confirming customer orders Coordinate with godown staff for material preparation Coordinate material dispatch and delivery schedules Maintain pending order and pending dispatch records Communicate with customers through phone and WhatsApp Follow up regarding orders, delivery and outstanding payments Assist in stock and inventory checking Maintain customer, order and product records Maintain price lists and other required business records Coordinate with Sales, Accounts and Godown teams Check official emails and communicate important matters Report pending orders, dispatch issues and discrepancies to Management Perform other reasonable billing,



dispatch and office coordination work as assigned Required SkillsBasic knowledge of Tally / Tally Prime Delivery Note / Delivery Order Entry Basic Sales Billing knowledge Basic MS Excel Basic computer knowledge Customer handling and follow-up ability Stock and inventory understanding Good numerical accuracy Valuable phone and WhatsApp communication Ability to coordinate with multiple departments Responsible, punctual and organised working style Preferred Experience 1–3 years of experience in any of the following will be preferred: Wholesale / Distribution business Billing &
- Dispatch Sales Coordination Dealer / Distributor office Building Materials Tiles / Sanitaryware / Plumbing / Hardware Inventory / Godown Coordination Education Higher Secondary / Graduate LanguageBengali – Required Hindi – Required Basic English – Preferred Employment Terms Office Timing: 9:00 AM – 8:00 PM Lunch Break: 40 Minutes Weekly Holiday: Wednesday Probation Period: 15 Days Annual Bonus: From 2027, one month’s salary, subject to company policy and active service Annual Increment: First review in January 2028 Paid Holidays: 10 days per year as per company holiday calendar Attendance: No Work No Pay for unauthorised/unapproved absence Extra Duty Payment: Management-approved extra work payable at 1.5× normal daily payment Resignation Notice Period: 15 Days Candidate ProfileWe are looking for someone who can handle both computer-based work and practical coordination . The role is not only data entry . The candidate should be comfortable with customer follow-up, order tracking,



stock checking and dispatch coordination.

Company: Griho Udyog Private Limited Contact Person: Rajib Roy For Apna, I would keep the title exactly as “Wholesale Billing &

- Dispatch Coordinator” because it is specific enough to attract relevant candidates without making the role sound like pure accounting or field sales. make a shorter version Job Title: Wholesale Billing &
- Dispatch Coordinator Company: Griho Udyog Private Limited Location: Muragacha, Sodepur–Barasat Road, Kolkata – 700110 Salary: ₹12,000–₹15,000/month, negotiable Job Type: Full-Time | Work From Office We are hiring a responsible candidate for wholesale billing, customer follow-up, stock checking and dispatch coordination.

Key Responsibilities: Delivery Note / Delivery Order entry in Tally Basic Sales Invoice entry Customer order and payment follow-up Stock availability checking Godown and dispatch coordination Maintain pending order / dispatch records Basic Excel, email and office record handling Required Skills: Tally/Tally Prime, MS Excel, billing knowledge, customer communication, basic inventory knowledge and good numerical accuracy.

Preferred Experience: 1–3 years in wholesale, distribution, billing, dispatch, building materials or dealer/distributor office.

Office Time: 9:00 AM–8:00 PM Lunch: 40 minutes Weekly Holiday: Wednesday Probation: 15 days Paid Holidays: 10 days/year Bonus: One month’s salary from 2027, as per company policy Increment: First review in January 2028 Extra Duty: 1.5× normal daily payment when approved Notice Period: 15 days Attendance: No Work No Pay for unauthorized absence Languages: Bengali &

- Hindi required; basic English preferred.

📌 Customer Support Executive (Kolkata)
🏢 GRIHO UDYOG PRIVATE
📍 Kolkata

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