Customer Support Executive (Chennai)

Customer Support Executive (Chennai)

02 Sep
|
CIEL HR
|
Chennai

02 Sep

CIEL HR

Chennai

Key Responsibilities

- Handle customer queries through phone, email, and other communication channels.

- Respond to customer complaints and service requests promptly.

- Understand customer requirements and provide appropriate solutions.

- Coordinate with Sales, Service, Technical, Logistics, and Operations teams to resolve customer issues.

- Follow up on pending complaints, service requests, and deliveries.

- Maintain accurate records of customer interactions and complaints.

- Update customers regarding order, delivery, installation, or service status.

- Prepare daily/weekly customer support reports.

📌 Customer Support Executive (Chennai)
🏢 CIEL HR
📍 Chennai

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