A leading multinational company (MNC) is hiring Customer Support Executives for its International Voice Process in Jaipur.
We are looking for enthusiastic individuals with excellent communication skills who are passionate about delivering outstanding customer service. This is an excellent opportunity for freshers and experienced professionals seeking a rewarding career in the international BPO and customer support industry.
Roles & Responsibilities
Handle customer interactions via inbound calls.
Resolve customer queries and concerns in a professional and timely manner.
Deliver exceptional customer service while maintaining high-quality standards.
Accurately document customer interactions and update records in the system.
Meet productivity, quality, and customer satisfaction targets.
Eligibility Criteria
Excellent verbal communication skills in English.
Undergraduate and graduate candidates are eligible to apply.
Freshers and experienced candidates both are welcome.
Comfortable working in rotational and night shifts.
Strong interpersonal and problem-solving abilities.
Basic computer knowledge and typing skills.
Preferred Skills
Customer service orientation.
Active listening and communication skills.
Ability to work in a fast-paced environment.
Team collaboration and adaptability.
Strong attention to detail.
Benefits & Perks
Competitive salary package.
₹180/night shift travel allowance for eligible candidates.
Cab facility for eligible employees during odd working hours.
Attractive performance-based incentives.
Comprehensive training and onboarding support.
Growth opportunities opportunities within a reputed MNC.
Benefits
Provident Fund
Ability to commute/relocate
Jaipur, Rajasthan (Jaipur): Reliably commute or planning to relocate before starting work (Preferred)