Customer Success Lead (Mumbai)

Customer Success Lead (Mumbai)

02 Sep
|
SpeedFix India
|
Mumbai

02 Sep

SpeedFix India

Mumbai

Home/Careers/Customer Success Lead

SupportFull-time

Customer Success Lead

This role focuses on service recovery, customer retention, and turning poor experiences into long-term trust.

Support Mumbai

Responsibilities Manage high-priority customer escalations

Own save workflows for premium customers

Improve customer feedback recovery playbooks

Requirements 2+ years in customer success or escalations

Solid written and spoken communication

Able to coordinate across support, ops, and finance

Perks

Direct impact on brand trust and retention

Structured leadership coaching

Hybrid work rhythm after ramp-up

Contact careers

📌 Customer Success Lead (Mumbai)
🏢 SpeedFix India
📍 Mumbai

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Subscribe to this job alert:

Get the latest job offers by email for: customer success lead (mumbai) / mumbai

Subscribe to this job alert:

Get the latest job offers by email for: customer success lead (mumbai) / mumbai