Customer Service Executive – CCU RL (Email & Chat Support) Company:

Kotak Mahindra Bank Employment Type:

Full time | Direct Payroll About the Role Kotak Mahindra Bank is hiring

Customer Service Executives to handle customer queries through

Email and Chat Support . The role involves providing accurate information, resolving customer concerns, and ensuring a smooth customer experience.

Key Responsibilities Handle customer queries through email and chat. Resolve customer issues professionally and within timelines. Provide information related to retail banking products and services. Maintain high customer service standards. Follow company policies and process guidelines. Ensure accurate and timely responses to customers.

Eligibility

Education





Graduation mandatory (Any Stream) Experience:

Experienced candidates preferred Communication:

Good written and verbal English communication CTC:

Up to ₹4.50 LPA, based on interview performance Working Schedule Shift:

Rotational day shifts between 7:00 AM–8:00 PM Shift Duration:

9 hours including breaks Weekly Off:

8 rotational week-offs per month Must be flexible to work on weekends and public holidays as per business requirements. Contact More details (Call /WhatsApp) HR Dhanashri - (phone hidden)

📌 Customer Service Representative (Thane)
🏢 Kotak Mahindra Bank
📍 Thane