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1. Key Responsibilities

- Configure and manage

Adobe Customer Journey Analytics (CJA)

for cross-channel customer insights.

- Design data views, dimensions, calculated metrics, dashboards, and reports

.

- Integrate and transform online/offline data within Adobe Experience Platform (AEP).

- Ensure data accuracy, governance, security, and compliance

.

- Deliver actionable insights to improve customer experience and ROI

.

- Support

A/B testing and analytics experiments to optimize customer journeys.

- Collaborate with

Marketing, Product, IT, and Data teams to meet business objectives.

- Stay current with

CJA/AEP capabilities and drive tool adoption.

- Provide training, documentation, and support to internal teams.

Required Skills and Experience:

- Bachelor’s degree in Computer Science, Data Analytics, Marketing, or related field.





- 3+ years of experience in analytics or data engineering roles, preferably with:

- Adobe Customer Journey Analytics (CJA)

- Adobe Analytics

- Other analytics tools such as Google Analytics, Tableau, or Power BI

- Robust understanding of data modeling, SQL, and ETL processes.

- Proficiency in programming languages such as Python or R for data manipulation and analysis.

- Hands-on experience with visualization tools to build dashboards and reports.

Preferred Skills:

- Experience with Adobe Experience Platform (AEP) and its components (e.g., Real-Time CDP, Journey Orchestration).

- Familiarity with data integration tools such as Kafka, Azure Event Hubs, or AWS Glue.

- Knowledge of A/B testing frameworks and decision science.

📌 Customer Journey Analytics Engineer (Bengaluru)
🏢 atsMantra
📍 Bengaluru