- Develop and implement effective CRM strategies to enhance customer engagement and retention.
- Manage and maintain accurate records of customer interactions and transactions.
- Collaborate with cross-functional teams to identify and address customer needs and concerns.
- Analyze customer data to provide insights on trends and areas for improvement.
- Build and maintain robust relationships with customers through regular communication and follow-ups.
- Identify opportunities to upsell and cross-sell products or services to existing customers.
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📌 CRM Professional (Chennai)
🏢 VGN Homes
📍 Chennai
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