Key Responsibilities: Manage the complete post-sales process from booking to property handover. Maintain accurate customer records, documents, and CRM updates . Coordinate with customers regarding payment schedules, agreements, registration, and possession .

Follow up on pending payments and required customer documents. Coordinate with Sales, Accounts, Legal, Documentation, Construction, and Registration teams . Keep customers updated on project progress, payment status, and key timelines.

Schedule and coordinate property visits, registration, and handover . Handle customer queries, complaints, and service requests professionally. Track and close customer issues within the agreed timeline.

Maintain proper records of booking, cancellation, registration, handover, and after-sales activities . Prepare regular CRM reports and MIS reports for management. Ensure a smooth and positive customer experience throughout the post-sales journey.

📌 CRM Manager (Chennai)
🏢 Green India Constructions And Layout
📍 Chennai