Manage and maintain CRM database with accurate lead and customer information. Handle inbound and outbound calls with prospective clients. Follow up with leads regularly and ensure minimum lead leakage .
Coordinate and schedule site visits with prospects. Track leads through the complete sales funnel—from inquiry to booking. Update daily activities, follow-ups, site visits, and lead status in CRM. Coordinate with the Sales Team, Telecalling Team & Management for smooth lead movement.
Prepare daily/weekly reports on lead status, follow-ups, site visits and conversions . Maintain solid customer relationships and ensure timely communication.
Monitor
Meetings-to-Site Visit and Site Visit-to-Booking ratios .