- Own the full receivables cycle invoicing accuracy, dispatch, and collection follow-ups across high-
volume B2B freight accounts.
- Drive proactive follow-up on due/overdue accounts via calls and emails to reduce average overdue days
(DSO)
- Investigate and resolve payment disputes or non-payment queries at the root cause, not just the
transaction level 2. Stakeholder Management
- Act as the bridge between Sales, C Servicing, and Finance to resolve outstanding client queries fast
- Partner with internal teams to flag high-risk accounts early and align on collection strategy
- Represent collections data confidently in internal reviews with clear, defensible numbers
3. Reporting & Reconciliation
- Prepare daily and month-end collections/AR reports with account reconciliations
- Track and report against monthly/annual collection targets with variance commentary
- Support audit and compliance requirements tied to receivables
What We're Looking For
- 3-5 years in Accounts Receivable / Collections / Credit Control, pan-India, high-volume B2B corporate
clients
- Robust stakeholder management comfortable pushing back and aligning with Sales/Client Service, not
just executing calls
- Finance background (B.Com/BBA; MBA-Finance a plus)
- Working knowledge of ERP systems (NetSuite/Zoho or similar) preferred
- Sharp communicator well-spoken, and equally comfortable writing a firm follow-up email