Company Description 1to1help is India’s leading emotional wellbeing and employee assistance provider, supporting over 11 million individuals across more than 1,000 organizations since 2001. The company offers clinically grounded and culturally relevant services, including Employee Assistance, Student Assistance, maternity support, emotional risk assessments, and cohort-based wellbeing programs. Its ecosystem combines confidential counselling, crisis care, self-care tools, workshops, and specialized guidance to strengthen emotional health, resilience, and workplace happiness.

With a network of 415+ counsellors providing support in 13 languages and a 97% user satisfaction score, 1to1help leverages technology and empathy to create healthier, high-performing environments. The organization focuses not only on support, but on helping individuals grow, thrive, and build lasting wellbeing in work and life.

Role Description The Counsellor will provide confidential, evidence-informed counselling services to employees, students, and other beneficiaries of 1to1help’s programs. Day-to-day responsibilities include conducting individual sessions, assessing emotional and mental health needs, offering short-term therapeutic interventions, and maintaining accurate, timely case documentation. The role involves participating in crisis response, collaborating with internal teams on wellbeing initiatives, and contributing to workshops, webinars, and group sessions when required.

Counsellors will use digital tools and platforms to deliver services, coordinate follow-ups, and support early intervention across clients.



This is a full-time, hybrid role based in Mysore, with a mix of onsite work and some work-from-home flexibility.

Qualifications

- Formal education in Psychology, Counselling, Social Work, or a related mental health field (Master’s degree or equivalent preferred), along with relevant certifications or training in counselling or psychotherapy.
- Demonstrated skills in individual counselling, emotional assessment, and short-term therapeutic interventions, with the ability to work with diverse concerns such as stress, anxiety, relationship issues, workplace challenges, and life transitions.
- Experience in crisis intervention, risk assessment for self-harm or harm to others, and appropriate escalation or referral practices in line with ethical and legal standards.
- Solid communication skills, including active listening, empathy, non-judgmental engagement, and the ability to build trust with individuals from varied backgrounds and age groups.
- Comfort working in a technology-enabled environment, including using online platforms, digital case records, and virtual session tools while maintaining strict confidentiality and data security.
- Ability to collaborate with HR, leadership, faculty, and internal wellbeing teams, contributing to group sessions, workshops, and awareness programs as needed.
- High ethical standards, cultural sensitivity, resilience, and a commitment to continuous learning and professional development in the mental health and wellbeing space.
- Prior experience in employee assistance, student counselling, or organizational wellbeing settings

📌 Counsellor (Mysuru)
🏢 1to1help
📍 Mysuru