Job Title: Contact Point Verification (CPV) Executive
Location: Navi Mumbai / Mumbai
Experience: 1 year to 2 years
Job Summary
The CPV Executive is responsible for conducting verification of customer details, addresses, and business locations to ensure the authenticity of information provided during loan, credit card, or financial product applications.
Key Responsibilities
Conduct customer verification through field visits and telephonic verification.
Verify residential, office, and business addresses.
Validate customer information and supporting documents.
Prepare verification reports and submit them within defined timelines.
Update records in the company system accurately.
Coordinate with internal teams regarding verification status.
Maintain confidentiality and compliance with company policies.
Report discrepancies or fraudulent information immediately.
Requirements
Minimum 12th Pass / Graduate preferred.
Good communication skills in English and Hindi.
Basic computer knowledge (MS Excel,
Email).
Ability to travel locally for verification visits.
Attention to detail and documentation skills.
Preferred Skills
Customer verification experience.
Knowledge of banking, fintech, or financial services processes.
Strong observation and reporting skills.
Alternative Job Titles for Indeed/Naukri:
Verification Executive
Customer Verification Officer
Field Verification Executive
KYC Verification Executive
Document Verification Executive
Verification Associate
Customer Due Diligence Executive
Field Investigation Executive For a fintech company, "Verification Executive" or "Customer Verification Officer" are usually the easiest and most searchable job titles on Indeed and Naukri.