- Handling reservations queries and requests coming to the reservations team from the Internal Teams, the External Teams, and our Partners.
- Coordination between multiple internal (Sales Team, Internal teams, City teams) and external stakeholders (Hotel Partners, Travel Agents, Corporate Admins).
- Troubleshooting issues regarding the central reservation system.
- Managing Admin/Sales Team/Partner escalations.
- Willing to work in rotational shifts.
What are we looking for
- Graduates.
- Experienced or fresher with Great communications can apply (English and Hindi).
- Positive in Mathematical aptitude.
- Should be ready to work in both Voice and Non-voice processes.
- Six days working, Rotational offs and Rotational shift.
- Work from Home currently
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