- Follow up with customers for overdue payments through Filed Work.
- Ensure timely recovery of outstanding dues, including EMI, penalties, and charges.
- Maintain daily collection targets and provide regular updates to the reporting manager.
- Visit customers as per allocated list for collection.
- Maintain detailed records of interactions, commitments, and follow-ups.
- Coordinate with internal teams
- Ensure adherence to fair collection practices and RBI guidelines.
- Submit timely reports on collections, field visits, and recovery status