Client Servicing Executive

Location: Mumbai – BKC / MIDC

Work Mode: Work from Office

Experience: 1–3 Years

Joining: Immediate Joiners Only

Interview: Face-to-Face

Role Overview

We are looking for a proactive and customer-focused Client Servicing professional to manage client relationships, understand client requirements, coordinate with internal teams, and ensure timely delivery of services.

Key Responsibilities

- Build and maintain strong client relationships.
- Act as the primary point of contact for assigned clients.
- Understand client requirements and coordinate with internal teams.
- Handle client queries, feedback, concerns, and escalations.
- Follow up with clients and provide timely updates.
- Coordinate with sales, operations, recruitment, marketing, and other internal teams.
- Prepare proposals, presentations, quotations, and reports.
- Track client requirements, pending actions, and service status.
- Identify opportunities to expand existing client accounts.
- Maintain records of client communication and follow-ups.




- Support payment/invoice follow-ups when required.
- Conduct client meetings and review discussions.
- Contribute to client satisfaction, retention, and business growth.

Required Skills

- Excellent verbal and written communication skills.
- Strong interpersonal and relationship-management skills.
- Good negotiation and convincing abilities.
- Solid follow-up and coordination skills.
- Customer-focused approach with good problem-solving ability.
- Ability to manage multiple clients and priorities.
- Proficiency in MS Excel, Word, PowerPoint, and email communication.
- Strong presentation and reporting skills.

Important

- Immediate joiners only.
- Candidates with a notice period of 15 days or more will not be considered.
- Strong communication skills are mandatory.

Apply Now

Interested candidates can share their CV at [email protected].

📌 Client Servicing Executive (Mumbai)
🏢 Virtualyyst
📍 Mumbai