We are looking for a proactive and customer-focused Client Servicing professional to manage client relationships, understand requirements, coordinate with internal teams, and ensure timely & quality service delivery.
? KEY RESPONSIBILITIES
Build and maintain strong client relationships Understand client requirements and coordinate with internal teams
Act as the primary point of contact for assigned clients
Handle client queries, feedback and escalations professionally
Follow up on requirements, projects and deliverables
Prepare proposals, presentations, quotations and reports
Identify upselling & cross-selling opportunities
Maintain client records and communication
Coordinate with Sales, Operations, Recruitment & Marketing teams
Support payment/invoice follow-ups when required
Conduct client meetings and review discussions
Drive client satisfaction, retention and business growth