We're Hiring: Client Servicing / Account Manager

Mikado is a creative design and technology agency delivering branding, design, and digital/development projects for clients across industries. We're looking for an experienced Client Servicing / Account Manager who can act as the bridge between clients, sales, strategy, and our creative and development teams — someone equally comfortable talking brand vision and technical feasibility.

What you'll be responsible for

Manage and grow relationships with existing clients, acting as their primary point of contact.

Own client communication, account management, and requirement-gathering across projects.

Join discovery and technical scoping calls with the sales team for new enquiries.

Translate client requirements into transparent, actionable project scopes for design and development teams.

Prepare proposals, cost estimates, and presentations tailored to each client's brief and budget.

Work closely with creative and technical teams to shape solutions that are both compelling and feasible to build.

Sell the solution, not just the service — confidently explain and technically justify why our proposed approach (design, tech stack, or process) is right for the client.

Support the sales team in converting qualified leads into signed, well-scoped projects.





Spot upsell and cross-sell opportunities within existing accounts.

Coordinate the full lifecycle from enquiry → proposal → conversion → execution, keeping internal teams and clients aligned.

What we're looking for

3+ years in client servicing, account management, or consultative sales.

Agency experience required — ideally across creative, branding, digital, or web/app development environments, not design alone.

Solid grasp of both design and development workflows, enough to scope projects and hold technical conversations without deferring everything to the team.

Proven ability to write proposals and build cost estimates independently or with minimal input.

Strong communication, presentation, and persuasion skills.

A consultative mindset — able to diagnose a client's actual business problem and recommend the right solution, not just take orders.

Comfortable in technical and requirement-gathering discussions with developers and designers present.

Naturally persuasive without being "salesy."

Able to run multiple accounts/projects in parallel and coordinate across teams.

To apply: Send your resume and a short note on relevant experience to [email protected] , cc [email protected] .

📌 Client Servicing / Account Manager (Bengaluru)
🏢 Mikado.biz
📍 Bengaluru