02 Sep
|
Weboin Digital Marketing Agency
|
Chennai
02 Sep
Weboin Digital Marketing Agency
Chennai
Company Description Weboin Technologies Private Limited is a digital marketing and web development agency that helps businesses build a strong and consistent online presence. With specialized expertise in digital marketing, website design and development, and search engine optimization, the agency delivers comprehensive solutions for startups and established brands. Weboin’s mission is to apply branding, digital/eCommerce, and design capabilities to help clients improve performance, expand into new markets, and meet evolving consumer needs.
The team is composed of experienced professionals from technology, sales, and marketing backgrounds, with extensive hands-on consulting experience across Indian and international organizations. Weboin focuses on serving brands in sectors such as education, real estate, medical, fashion and apparel, FMCG, consumer durables, technology, retail, and infrastructure.
Role Description The Client Relationship Manager is a full-time, on-site role based in Chennai, responsible for building, maintaining, and growing long-term client partnerships. In this role, the individual will act as the primary point of contact for clients, manage day-to-day communication, understand business goals, and coordinate with internal teams to ensure timely delivery of digital marketing and web development projects. Key tasks include preparing and presenting campaign reports, gathering feedback, handling escalations, and proactively identifying opportunities for upselling and cross-selling services.
The Client Relationship
Manager will work closely with account management, marketing, design, and technical teams to align project outcomes with client expectations and agency standards. The role also involves supporting proposal creation, participating in client meetings, and contributing to continuous improvement of client servicing processes.
Qualifications
- Client relationship and account management skills, including stakeholder management, expectation setting, and client retention.
- Strong communication, presentation, and interpersonal skills to collaborate effectively with clients and cross-functional teams.
- Understanding of digital marketing concepts (e.g., SEO, social media, performance marketing) and web development processes.
- Ability to analyze campaign performance data, prepare reports, and translate insights into explicit recommendations.
- Organizational and time management skills to handle multiple client accounts and deadlines in a fast-paced environment.
- Problem-solving and conflict-resolution abilities with a customer-focused, solution-oriented mindset.
- Comfort with using CRM tools, project management software, and common office productivity applications.
- Bachelor’s degree in business, marketing, communications, or a related field; experience in an agency or client-facing role is highly beneficial.
- Professional attitude, ethical conduct, and willingness to learn and adapt to evolving digital trends.
Location: Chennai.
📌 Client Relationship Manager (Chennai)
🏢 Weboin Digital Marketing Agency
📍 Chennai