Role & responsibilities

- Manage the overall day-to-day operations of the cinema, including box office, concessions, auditorium operations, housekeeping, and customer service.

- Ensure all movie shows start and finish on schedule and that operational standards are consistently maintained.

- Lead, motivate, train, and manage cinema staff to deliver excellent customer service.

- Prepare staff rosters and ensure adequate manpower coverage across all shifts.

- Monitor ticket sales, food & beverage sales, occupancy, revenue, and operating costs.

- Drive revenue through ticketing, food & beverage, promotions, memberships, and other commercial initiatives.

- Handle customer feedback, complaints, escalations, and service recovery professionally.

- Ensure cleanliness, hygiene, ambience, and presentation standards are maintained throughout the property.

- Ensure compliance with fire safety, security, health & safety, licensing, and statutory requirements.





- Coordinate with maintenance and technical teams to ensure projectors, sound systems, HVAC, elevators, POS systems, and other equipment are functioning properly.

- Monitor cash handling, daily reconciliation, inventory, stock control, and loss prevention.

- Conduct regular audits and inspections to identify operational gaps and implement corrective actions.

- Coordinate with film distributors and internal teams regarding movie schedules, show timings, content, and operational requirements.

- Prepare daily, weekly, and monthly operational and business performance reports.

- Support marketing activities, promotional campaigns, premieres, events, and special screenings.

- Ensure company SOPs and brand standards are followed by all employees.

- Manage emergencies and incidents effectively while ensuring the safety of guests and employees.

📌 Cinema Manager (Rajkot)
🏢 Devgn CineX
📍 Rajkot