Objective of the Role:

Lead the overall Quality function across the organization, ensuring that rapid business expansion, new customer acquisition, new products and capacity expansion are supported by robust quality systems and processes.

The CQO will be responsible for building a world-class quality organization capable of supporting both domestic and global customers, with strong expertise across machining, forging and assembly operations.

Role & responsibilities

1. Quality Strategy & Business Alignment

- Develop and implement the organization-wide Quality strategy and roadmap aligned with the company's 3X growth ambition.
- Establish a clear Quality vision, objectives, KPIs and governance framework across plants and business units.
- Build a scalable Quality system capable of supporting increased volumes, new products, current plants and new global customers.
- Drive a Zero Defect / Right First Time culture across the organization.
- Benchmark quality practices against leading global manufacturing and automotive organizations.
- Ensure Quality is positioned as a business enabler, rather than only a compliance function.

2. Manufacturing & Process Quality Provide strong technical and strategic leadership across key manufacturing processes:

Machining

- CNC Turning, VMC, HMC and other precision machining processes.
- Grinding, honing, broaching and other secondary operations.
- Process capability, dimensional accuracy, surface finish and tooling-related quality.
- Reduction of machining variation, rejection and rework.
- Process optimization and improvement of machine/process capability.

Forging

- Hot, warm and cold forging processes.
- Die-related quality and process capability.
- Material flow, dimensional accuracy and forging defects.
- Heat treatment and metallurgical quality.
- Reduction of forging rejection, scrap and process variation.

Assembly

- Manual, semi-automated and automated assembly processes.
- Torque control, error-proofing and Poka-Yoke.
- Functional and end-of-line testing.
- Traceability and process controls.
- Improvement of First Pass Yield and assembly quality.





The CQO should ensure that quality is built into the manufacturing process rather than detected at final inspection. 3. Customer Quality Domestic & Global

- Own the overall Customer Quality strategy and performance.
- Establish strong Voice of Customer mechanisms.
- Monitor customer PPM, complaints, warranty, returns and field failures.
- Lead critical customer escalations and ensure timely resolution.
- Improve customer quality ratings and scorecards.
- Develop strong quality relationships with key domestic and international customers.
- Ensure the organization is capable of meeting global customer quality standards and expectations.
- Establish structured 8D, CAPA and corrective-action processes.
- Eliminate repeat customer complaints through permanent corrective actions.

4. Supplier Quality & Supplier Development

- Strengthen the overall Supplier Quality Assurance framework.
- Establish supplier quality KPIs and performance scorecards.
- Drive supplier PPM and incoming quality improvement.
- Conduct quality audits and capability assessments of critical suppliers.
- Develop suppliers to meet global customer and process requirements.
- Support new supplier development for business expansion.
- Reduce supplier-related rejection, line stoppages and customer complaints.
- Work closely with Procurement and Engineering to establish quality requirements at the source.

5. New Product Introduction & APQP Lead the Quality agenda for all new products and new programs.

Ensure robust quality gates across:

Product Development Process Development Tooling Trials Validation PPAP SOP Ramp-up

Preferred candidate profile

6. Quality Systems & Compliance

- Establish and maintain robust Quality Management Systems across all manufacturing locations.
- Ensure compliance with IATF 16949, ISO and relevant customer-specific requirements, as applicable.




- Standardize quality systems and practices across plants.
- Strengthen internal audit and process audit mechanisms.
- Drive closure of audit findings with sustainable corrective actions.
- Ensure readiness for customer, certification and regulatory audits.
- Develop common quality standards and best practices across the organization

7. Digital Quality & Technology Lead the adoption of modern quality technologies to support the company's growth.

Explore and implement

- Digital Quality Management Systems
- Real-time quality dashboards
- Digital SPC
- Automated inspection
- Vision inspection
- In-process gauging
- Traceability systems
- Machine/process data analytics
- Predictive quality
- Digital CAPA / 8D managemen

8. Quality Organization & Leadership

- Build and lead a strong enterprise-level Quality organization.
- Develop Plant Quality Heads, Customer Quality, Supplier Quality and Quality Engineering leadership.
- Establish clear roles, accountability and performance metrics.
- Develop quality talent and succession pipelines.
- Promote a culture of ownership, accountability and problem-solving.
- Build technical depth in Machining, Forging, Assembly and process quality.
- Develop a strong quality leadership pipeline capable of supporting future business growth.

Candidate Requirement: 20+ years of experience in Quality / Manufacturing Quality.

- Strong experience in Machining, Forging and Assembly environments.
- Experience with automotive / auto components / precision engineering / industrial manufacturing.
- Exposure to both domestic and global customers.
- Experience managing multi-plant quality operations.
- Strong exposure to NPI, APQP, PPAP, PFMEA, SPC, MSA and IATF.
- Demonstrated track record of improving PPM, OEE, rejection, COPQ and customer quality.
- Experience in quality transformation, automation and digital quality.
- Strong customer-facing and escalation-management capability.
- Ability to build and lead a large, technically strong Quality organization.
- Strong business orientation with the ability to connect Quality improvement with growth, profitability and customer acquisition.

📌 Chief Quality Officer (Bengaluru)
🏢 Amor Management Consultants
📍 Bengaluru