Role & responsibilities

- Develop and execute the enterprise IT strategy and digital transformation roadmap in alignment with business priorities.

- Drive digitalisation and process integration across logistics, ports, shipping, railways, inland transportation, freight forwarding, customs clearance, and warehousing operations.

- Lead the implementation, integration, and governance of SAP/ERP, Microsoft 365, WMS, railway applications, port and maritime systems, customer and vendor portals, cloud platforms, and other enterprise applications.

- Establish scalable enterprise architecture and ensure seamless integration between internal systems and external customer, vendor, partner, and regulatory platforms.

- Drive the adoption of Artificial Intelligence, Machine Learning, Robotic Process Automation, predictive analytics, and intelligent workflows.

- Develop enterprise analytics platforms, management dashboards, and data-driven decision-support systems.

- Lead infrastructure modernisation across cloud, hybrid-cloud, networks, communication systems, end-user computing, and geographically dispersed operating locations.

- Define and implement enterprise cybersecurity, information security, data privacy, incident response, and resilience frameworks.

- Strengthen data governance, data quality, ownership, accessibility, security, and enterprise reporting capabilities.

- Establish robust disaster recovery and business continuity frameworks, including periodic testing and resilience assessments.

- Manage IT governance, technology risks, audits, regulatory compliance, software licences, and closure of control gaps.

- Manage IT budgets, technology investments, business cases, vendor relationships, commercial negotiations, service-level agreements, and cost optimisation.

- Build and lead a high-performing technology team and drive organisation-wide change management, user adoption, innovation, and continuous learning.

Preferred candidate profile

Education





- Bachelors degree in Computer Science, Information Technology, Engineering, or a related discipline.

- Qualification from a premier Tier I or Tier II institution will be preferred.

Experience

- Minimum 15 years of progressive IT experience, with significant experience in technology leadership and enterprise transformation.

- Proven track record of leading large-scale digital transformation and enterprise technology programmes.

- Experience in logistics, supply chain, transportation, ports, warehousing, manufacturing, infrastructure, or another complex multi-location business workplace.

- Strong exposure to SAP/ERP, cloud technologies, Microsoft 365, enterprise applications, system integration, and technology infrastructure.

- Demonstrated experience in AI, automation, analytics, cybersecurity, data governance, and infrastructure modernisation.

- Experience in managing technology budgets, vendors, implementation partners, audits, risks, and multidisciplinary IT teams.

Key Skills and Competencies

- IT strategy and digital transformation

- SAP and enterprise systems

- Enterprise architecture and application integration

- Cloud and hybrid infrastructure

- Artificial Intelligence, RPA, and automation

- Data analytics and governance

- Cybersecurity and information security

- Infrastructure and network management

- IT governance, risk, audit, and compliance

- Disaster recovery and business continuity

- Technology budgeting and cost optimisation

- Vendor and partner management

- Programme and change management

- Senior stakeholder engagement

- Team leadership and capability development

Preferred Certifications

- SAP certification

- AWS, Microsoft Azure, or Google Cloud certification

- CISSP, CISM, or equivalent cybersecurity certification

- TOGAF or enterprise architecture certification

- PMP, PgMP, PRINCE2, or equivalent programme-management certification

- Certification in data governance, analytics, or Artificial Intelligence

📌 Chief Information Officer (Kolkata)
🏢 TM International Logistics
📍 Kolkata