Job Role Chat Support Executive Concentrix is hiring freshers and experienced candidates for an international non-voice chat process in Mumbai. The selected candidates will handle customer queries through chat and provide qualified support to customers.
Key Responsibilities Handle customer queries and concerns through chat.
Provide accurate information and appropriate solutions.
Resolve customer issues professionally while maintaining a positive customer experience.
Communicate effectively through written English.
Follow company processes, quality standards, and customer-service guidelines.
Maintain accuracy while handling multiple chat conversations.
Meet assigned performance and productivity targets.
Maintain confidentiality of customer and company information.
Eligibility Education: 12th Pass (HSC) or Graduate.
Experience: Freshers are welcome.
Good English written communication skills.
Good typing speed and accuracy.
Basic computer knowledge is required.
Comfortable working in a night shift .
Candidates must clear the AMCAT test with a score of 40+ .
Candidates must also clear the Versant round .
Benefits Work with top global brands.
Fixed monthly payout.
Fast-track career growth opportunities.
Contact HR HR: Faiza
Contact: (phone hidden)
📌 Chat Support Executive, Malad West (Mumbai)
🏢 JobTrade
📍 Mumbai
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.