Job Role & Responsibilities: To drive freight forwarding revenue growth by acquiring new customers, managing key accounts, and promoting ocean, air, and logistics solutions in line with company targets.

1. Business Development

- Identify and develop new business opportunities for Ocean Freight, Air Freight, and Logistics services.
- Build and maintain a solid sales pipeline across priority trade lanes.
- Conduct market mapping and competitor analysis within the China market.
- Achieve assigned sales and GP targets.

2. Key Account Management

- Manage and grow relationships with existing customers.
- Conduct regular customer visits and business reviews.
- Cross-sell and upsell value-added services.
- Ensure high customer retention and satisfaction.

3. RFQ & Pricing Coordination

- Handle RFQs in coordination with pricing and product teams.
- Prepare competitive quotations and commercial proposals.
- Negotiate rates, contracts, and service terms with customers.




- Monitor market freight trends and adjust strategy accordingly.

4. Market & Trade Lane Focus

- Develop business on key China trade lanes
- Work closely with overseas offices and network partners.
- Support agency and liner relationships where relevant.

5. Internal Coordination

- Work closely with operations, customer service, and finance teams for smooth shipment execution.
- Support issue resolution and escalation management.
- Ensure SOP adherence for key accounts.

Experience Required:

- 8–12 years of experience in Freight Forwarding / Logistics
- Minimum 4–5 years in Business Development / Sales / Key Account Management
- Strong exposure to international trade lanes and pricing

Qualification Required:

- Graduate (Mandatory – any discipline)
- MBA / Postgraduate in Sales, Marketing, Supply Chain, or International Business (preferred but not mandatory)

📌 Business Development Manager - Freight Forwarding (Mumbai)
🏢 GOODRICH MARITIME
📍 Mumbai