Business Analyst – Retail Applications Qualification : B.Tech/B.E./BCA/MCA/B.Sc. CS/IT or equivalent technical qualification.

Job Overview We are looking for a Business Analyst to join the Kalyan Jewellers IT team and support retail business initiatives. The role is primarily focused on business analysis, requirement documentation, stakeholder/vendor coordination, project tracking, and application support governance. This is a client-side functional coordination role and does not involve software development.

Key Responsibilities  Gather and analyse business requirements.  Prepare BRDs, FRDs, SOPs, process flow diagrams, user stories, and functional specifications.  Coordinate with business users, software vendors, and IT teams.  Organise requirement discussions, workshops, and solution walkthroughs.  Track projects, enhancements, support issues, risks, actions,



and deliverables.  Coordinate testing, deployment, change management, and implementation.  Maintain project documentation and provide management status updates.

Required Skills  Working knowledge of retail business processes.  Strong analytical, communication, documentation, and stakeholder management skills.  Ability to coordinate multiple teams/vendors.  Proficiency in Excel, Word, and PowerPoint. Valuable to Have  Experience in ERP implementation or application support.  Knowledge of APIs and enterprise system integrations.  Exposure to project coordination methodologies.  Basic finance and accounting knowledge

📌 Business Analyst – Retail Applications (Thrissur)
🏢 Kalyan Jewellers
📍 Thrissur