Achieve monthly gold loan disbursement targets, Bring new customers and retain old customers, Promote other products like - Personal Loan, Business Loan, Gold buying/selling, Insurance
- Operations Management:
Responsible for overall branch operations, Gold appraisal, purity checking, and loan approval, Ensure proper documentation (KYC) and loan file handling, Cash management and vault management
- Team Management:
Manage branch staff - Assistant Manager, Gold Appraiser, Cashier, Sales Executive, Assign daily targets and train the staff, Motivate team to achieve branch goals
- Customer Service:
Handle customer complaints and resolve issues, Ensure quick and transparent service, Build good relationship with HNI customers
- Compliance & Audit:
Follow all RBI guidelines and company policies, Ensure 100% compliance in gold valuation and auction process, Prepare branch for internal and external audits, Maintain security and safety of gold and cash
- Reporting:
Daily reporting to Regional/Area Manager
Maintain branch P&L; and control expenses
Pay: ₹15,000.00 - ₹30,000.00 per month
Perks
- Paid sick time
- Provident Fund
Work Location: In person
📌 Branch manager (Saharanpur)
🏢 National Gold Loan
📍 Saharanpur
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