We are looking for an experienced

BMC Consultant with strong expertise in

BMC Remedy/Helix ITSM to support and enhance IT service management solutions in a banking setting.

Key Responsibilities

- Configure, customize, and support

BMC Remedy/Helix ITSM

.

- Work on

Incident, Problem, Change, Service Request, and Asset Management modules.

- Develop workflows, forms, filters, escalations, notifications, and approvals.

- Integrate BMC with other enterprise applications using

REST/SOAP APIs

.

- Troubleshoot production issues and perform root-cause analysis.

- Support critical banking applications and ensure SLA compliance.

- Create reports, dashboards, and technical documentation.

- Coordinate with application, infrastructure, security, and business teams.





- Ensure solutions meet banking security, audit, and compliance requirements.

Required Skills

- 3 years of hands-on

BMC Remedy/Helix experience.

- Strong knowledge of

BMC ITSM and ITIL processes.

- Experience with

SQL, APIs, integrations, and production support

.

- Good understanding of enterprise application environments.

- BFSI/Banking domain experience preferred.

- Strong communication and problem-solving skills.

Education:

Bachelor’s degree in Computer Science, IT, Engineering, or related field.

📌 BMC Consultant – Banking (Noida)
🏢 VAYUZ Technologies
📍 Noida