Join our "Finance - Procure to Pay Team" at DHL Global Forwarding, Freight (DGFF) GSC - Global Service Centre! In this role, you will have the prospect to deliver exceptional service within the Finance - Procure to Pay (P2P) Service line, supporting our DGFF regions and countries globally. The role will involve training to handle various activities including invoice processing, payment processing, query management, scanning and indexing, and managing month-end close activities.
Key Responsibilities
- To understand the requirement of the station's / country's documentation and ensure jobs are executed as per standard operating procedures.
- Ensure department SLAs and all Key Performance Indicators are being met as per the agreed delivery guidelines.
- Deliver a high level of service quality through timely and accurate completion of services.
- Collaborate with colleagues within the business to identify solutions, best practices, and opportunities to improve the service to our business partners.
- Flag any challenges in the operations to the immediate supervisor and business partner in a timely manner.
- Co-ordinate with the relevant stakeholders for regular communication and flow of information as defined for the respective service.
Required Skills/Abilities
- Bachelor's degree.
- A degree in logistics, industrial engineering, management will be an advantage.
- Undergraduate degree (Only GSC MNL & BOG).
- 0 - 3 years of job experience from BPO or logistics domain - Preferred.
- Good knowledge in MS Office.
- Effective English communication skills, written and verbal.
- Spanish language skills (for BOG & CTU).
- Mandarin language skills (for BOG & CTU).
- Exposure to working with Enterprise Resource Platforms (ERPs) - Preferred.
- Detail oriented.
- Good logical reasoning skills.
- High level of customer centricity.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.