- Business Performance Drive store sales by achieving and exceeding assigned targets and key performance metrics (conversion, ABV, UPT, etc.). Monitor daily, weekly, and monthly sales performance and implement action plans to improve results.
Visual
Merchandising (VM) Ensure store displays are aligned with brand guidelines and updated as per VM directives.
Customer
Experience &
- Service Deliver a high standard of customer service to ensure a premium in-store experience. Address and resolve customer queries, concerns, and escalations promptly and effectively. Build solid customer relationships to drive repeat business.
Team Management
Lead and motivate the store team to achieve performance targets. Manage team schedules and rosters.
Store Operations
Oversee daily store operations including opening/closing procedures, inventory management (GC), billing, and stock control. Ensure smooth coordination between back-end and front-end operations. Minimize shrinkage and ensure stock accuracy through regular checks and audits. Compliance &
- SOP Adherence Ensure strict adherence to company policies, SOPs, and audit requirements. Maintain necessary documentation and compliance standards at all times. Reporting &
- MIS Prepare and share daily, weekly, and monthly reports on sales, operations, and store performance. Analyze reports to identify gaps and implement corrective actions.
📌 Assistant Store Manager (Bengaluru)
🏢 Akal IT
📍 Bengaluru
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