Assistant Manager - Transitions

Hyderabad, Hyderabad, Telangana, India

Full Time Employment

Role Overview:

We are looking for an experienced Transition Manager to lead and execute end-to-end service and project transitions, ensuring smooth knowledge transfer, minimal disruption, and successful handover into steady-state operations. The role requires strong planning, stakeholder management and governance skills to manage complex transitions from US to India.

Key Responsibilities:

- Plan, lead and execute end-to-end transitions for mid to large sized deals, ensuring smooth delivery and minimal service disruption.
- Define and agree on transition success criteria, outputs, and deliverables with onsite and internal stakeholders.
- Prepare and manage detailed transition plans and stream-specific activities (e.g., Knowledge Transfer plan, IT applications provisioning for current joiners, processes, reporting, current issues/RAID log).
- Lead and monitor Knowledge Transfer (KT) with SMEs, ensuring coverage of all relevant technical and process areas.
- Measure KT and other transition streams success, identifying and addressing gaps or risks proactively.
- Provide regular status updates and progress reports to all relevant stakeholders,



including executives and onsite teams.
- Collaborate with internal delivery, operations, and onsite teams to drive execution.
- Ensure the appropriate documentation of processes transitioned in place, including providing a quality review of documentation (Process Maps and SOPs)
- Ensure successful delivery of transition outputs, including Transition Kick Off, Knowledge Transfer, Ramp Up & Go Lives, tollgates and the overall transition completion
- Identify and monitor transition risks and issues, propose and implement corrective actions
- Provide general transition management expertise and advice
- Conduct go/no-go assessments and facilitate successful service acceptance into steady-state operations.
- Capture and share lessons learned, contributing to the organizations transition to best practices and methodologies.

Key Skills:

- Excellent communication (verbal & written) and presentation skills.
- Strong stakeholder management (internal & external) and client-facing skills.
- Proficiency in risk management, decision-making, and judgment under pressure.
- Leadership and people management abilities to drive cross-functional collaboration.

📌 Assistant Manager - Transitions (Hyderabad)
🏢 HCA Healthcare
📍 Hyderabad