- Key Deliverables Responsible for Field/internal Customer Quality of Aggregate &
- Driveline. Handling field/warranty complaints, one of field concern, early mileage failure &
- PDI Concern. Field failure parts tracking & analysis in coordination with Product stakeholders for RCA & actions, effective interaction with internal customers/dealers Warranty data analysis, monitoring & initiate proactive actions for complaint reduction. Handly independently critical field issues & closure. Ensure timely closure of field failures with structured problem solving approach (QC story/G8D).
Conduct
Product &
- Process Audits of Assembly &
- Machine shop. Responsible for all field concerns related CTQ audit, vehicle plant audits &
- Dock Audit of RFD aggregates. Supplier visits for failure parts Root cause analysis & verify the controls.
Effective monitoring/tracking & interpretation of MIS / reports Conduct product audits (Global Demerit Audit of Aggregates as per plan for existing & upcoming launch model with ensuring on time NC closure, Outgoing Quality audit of RFD products/gears). Frequent visits on Dealerships for critical issues diagnostic &
- Trouble shooting. Co-ordinate Product Deviation & closure tracking. Prepare presentation for Repair Orders, MIS &
- Tracking sheet for Senior Management review. Attend ECN changes meeting & validate the effectiveness in GD audit. Actively involve in Recent projects & ensure all open clearance in each phase. Regular dealer connect for customer requirements understanding & closure Preferred Industries Automobile Education Qualification Bachelors of Technology in Mechanical
- Bachelor of Engineering General Experience If BE 3 to 5 yrs System Generated Core Skills 7 QC Tools Analytical Thinking Microsoft Office People Management Presentation Skills Team Building System Generated Secondary Skills Communication Skills Consumer Focus Leadership Skills Experience Level Mid Level
📌 Assistant Manager - Quality Assurance for Aggregates (Chakan)
🏢 Mahindra and Mahindra
📍 Chakan
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