Job Role

Assistant Manager – Inside Sales

- Lead, mentor, and motivate the Inside Sales team to achieve individual and team sales targets.

- Monitor daily sales performance, productivity, lead conversions, and revenue.

- Allocate leads to team members and ensure timely and effective follow-ups.

- Coach team members on sales pitching, objection handling, negotiation, and deal closing.

- Conduct regular team meetings and performance reviews.

- Support team members in handling challenging customer conversations and escalations.

- Ensure adherence to defined sales processes, scripts, CRM practices, and quality standards.

- Track key sales KPIs and prepare performance reports for management.

- Identify gaps in the sales funnel and implement strategies to improve lead conversion.

- Work with management on sales forecasting, target planning, and process improvements.

- Build a high-performance, motivated, and accountable sales team.

- Ensure consistent execution of the sales process and achievement of business objectives.

Key Responsibilities

- Team Leadership: Manage, coach, and motivate the Inside Sales team.

- Sales Target Management: Drive individual and team performance to achieve assigned sales targets.

- Lead Management: Allocate leads, monitor follow-ups, and ensure effective lead conversion.

- Performance Monitoring: Track productivity, conversions, revenue, and other sales KPIs.

- Sales Coaching:



Train team members on pitching, negotiation, objection handling, and closing techniques.

- Customer Handling: Assist team members with difficult customer interactions and escalations.

- Sales Process: Ensure compliance with sales scripts, processes, CRM practices, and quality standards.

- Reporting & Analysis: Prepare sales performance reports and analyze funnel performance.

- Sales Strategy: Identify conversion gaps and implement strategies to improve sales performance.

- Forecasting & Planning: Support management with sales forecasting and target planning.

- Process Improvement: Identify operational gaps and recommend improvements to increase efficiency.

Requirements

- Experience: 3–5 years of experience in Inside Sales, Telesales, B2B Sales, or a similar role.

- Prior experience managing or supervising an Inside Sales team.

- Proven track record of achieving sales targets.

- Strong communication, negotiation, and customer-handling skills.

- Good understanding of sales funnels, lead management, and conversion techniques.

- Experience with CRM software and MS Excel/Google Sheets.

- Strong leadership, coaching, analytical, and problem-solving skills.

- Ability to work in a fast-paced and target-driven startup setting.

- Education: Bachelor's degree in Business, Marketing, or a related field is preferred.

📌 Assistant Manager – Inside Sales (Chennai)
🏢 JobTrade
📍 Chennai