- Graduate / Diploma / Degree in Engineering, Business Administration, Operations or a related discipline.
- Relevant experience in project implementation, rollout, service operations, project coordination or commercial operations.
- Strong experience in contractor handling and coordination.
- Experience in coordinating multiple stakeholders including customers, contractors, field engineers, logistics, commercial and finance teams.
- Strong knowledge of MS Excel, including advanced formulas, Pivot Tables, lookups, data analysis and MIS preparation.
- Valuable working knowledge of ERP / IFS or similar business systems.
- Strong understanding of project documentation, invoicing and payment follow-up.
- Good communication, coordination and negotiation skills.
- Ability to independently monitor multiple projects and drive closure.
- Strong analytical and problem-solving capability.
Preferable
- Experience in Oil & Gas / Retail Automation / Forecourt / Engineering Services / Project Implementation.
- Experience handling HPCL, BPCL, IOCL, Nayara or similar customer portals.
- Experience in VIM or customer-specific invoice submission portals.
- Experience in SOP implementation and process compliance.
- Prior experience in team handling / coordination of Field Service Engineers.
- Experience in project billing, receivables and collection follow-up.
- Robust ERP and MIS reporting experience.
- Minimum 5 years of relevant experience, preferably in project/service operations