What this job involves:

Responsibilities:

- Manage workload allocation, capacity planning, and resource optimization

- Oversee complete Contract to Billing lifecycle including contract set up, invoice generation, workflows.

- Ensure timely and accurate billing for all service lines

- Manage month-end and quarter-end close activities related to billing, accruals, billing checklist

- Drive adherence to SLAs and KPIs (invoice accuracy, turnaround time)

- Conduct performance reviews, set objectives, and create development plans

- Coordination with stakeholder management

- Ability to multi-task and work in a dynamic and fast paced environment

- Identify and implement process improvements to enhance efficiency, reduce errors, and accelerate billing cycles

- Lead automation initiatives including RPA, workflow optimization, and system enhancements

- Conduct regular quality audits and implement corrective actions

- Define, track, and report on KPIs including Invoice accuracy rate and error reduction

Audit Support & Quality Assurance

- Provide comprehensive assistance during internal and external audit processes

- Ensure integrity of data is maintained and captured in accordance with defined standard procedures, company best practices, and legal regulations

- Demonstrate advanced accounting knowledge and assumptions

Customer Service & Communication

- Deliver exceptional service aligned with agreed controls and procedures for both internal and external customers

- Manage mailbox communications for request and query resolution

- Demonstrate effective communication skills and client service orientation

Education & Experience





- Bachelor’s/Master degree in finance, Accounting, Commerce, Business Administration, or related field

- 8-12 years of progressive experience in finance operations, billing, or revenue recognition

- 3-5 years managing teams of 10+ professionals

- Comfortable with APAC shift timings

- Mandatory: Hands-on experience with PeopleSoft (PS) Financial modules, particularly Accounts Receivable and Billing

- Managing end-to-end billing processes

- Experience in contract management and financial master data setup

- Prior exposure to multi-entity, multi-currency billing environments preferred

- Experience in supporting audits (internal/external/SOX) is highly desirable

Technical Skills:

- Advanced proficiency in Microsoft excel skills

- Understanding of tax concepts (VAT, GST, Sales Tax, Withholding Tax)

- Experience with reporting tools (Power BI, Tableau) is a plus

Core Competencies

- Exceptional analytical and communication skills (verbal and written)

- Solid attention to detail and accuracy in data handling

- Proven ability to multitask effectively in a dynamic, fast-paced environment

- Commitment to meeting deadlines and maintaining high service standards

- Focus on accuracy, quality, cost management, and timeliness

What We Offer

At JLL, we empower your professional growth through our entrepreneurial and inclusive work environment. We support your ambitions with our comprehensive Total Rewards Program, featuring competitive compensation and benefits packages designed to help you realize your full potential and become the best version of yourself.

📌 Assistant Manager - Contract to Billing (Gurugram)
🏢 JLL
📍 Gurugram